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The Smartest Tweets About HP/Palm
Below we've posted some of most interesting short ruminations on the news, from the first few moments after the announcement, from smart industry thought leaders. There are a lot of different reactions out there, what are your thoughts about these ones? Sponsor
![]() Dion Almaer, well known innovative web developer at Palm, is excited. ![]() ![]() Joe Hewitt, the man who built the Facebook iPhone app, gives Palm's mobile OS a thumbs up. Wed Apr 28, 2010 16:30 pm FCC Wants To End Mobile Phone “Bill Shock” The Federal Communications Commission (FCC) said today it is considering requiring mobile carriers to alert consumers about excessive wireless charges in order to avoid "bill shock." Wed May 12, 2010 08:40 am Persuasion 101: Ask Yes/Yes Questions Posted by Dr. Pete You'd have a hard time telling by my posts (let alone my Twitter stream), but I'm supposedly a psychologist or something, so I thought it was time I did a little psychologizing here on the Moz blog. One thing I like to think I've learned over the years is the subtle art of persuasion – not the manipulative, why-won't-my-clients-be-reasonable variety, but the art of communicating in a way that helps promote win-win situations with clients, prospects, and partners. This post is the first in what could be a series (if you like it) about the art of professional persuasion. Whether it's your boss, client, prospect, co-worker, or website visitor, your success often hinges on the ability to communicate persuasively. The Yes/No QuestionEvery web designer has a version of this story – you work your little fingers to the bone to come up with the perfect design, research your client's color preferences, industry competitors, and TiVo playlist, finally present your masterpiece to them, and then gasp in horror as they rip your baby to shreds like a pack of wolves on tainted Slim Fast. What happened? Whether you realize it or not, you forced your client against a wall by asking them a Yes/No question:
On the one-hand, you have your design, and on the other hand, nothing. Your client can only approve or disapprove. If they approve, great; if they don't, then they start to do what all people do: rationalize their decisions. On a gut level, there's something about your design they don't like, so they look for things to pick apart. You (naturally) get defensive, and it's all downhill from there. The Yes/Yes QuestionSo, what happens if you give your client two options? You've turned a Yes/No/> [...] Mozilla CEO to Go Back to Roots as Chrome Gains Market Share Mozilla CEO John Lilly dropped a bomb late yesterday in announcing that he would be stepping down from his position. The news came just after Mozilla revealed its early product plan for Firefox 4, in which it placed great emphasis on speed and HTML5 support - two of the big selling points for competing browser Google Chrome.
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